Earlier this week, you may have received a text message asking you to update your LifeLine Response Enterprise app.听While it may have looked suspicious, there is a need to update the app.
The LifeLine Response Enterprise app is free for all CU Boulder students, faculty听and staff, and听when activated, will allow you to contact 9-1-1 to get help by simply touching your screen.听You can read more about the app here.
In the past, LifeLine Response has had two apps, one for people to pay a monthly fee and another for schools and companies to pay to allow their community use the app for free.
If you have already downloaded the LifeLine Response Enterprise app, follow these steps to continue using LifeLine Response.
- Delete LifeLine Response Enterprise App
- Download LifeLine Response
- Tap "Get Started"
- Tap "Sign In" seen at the bottom of the screen.
- Enter your IdentiKey email, in the "Email" line, as well as your phone number in the "Phone" line. Then tap "Sign In".
- You will be sent a verification code via SMS message. Input the four-digit code.
- You are all set up! Please be sure that you have enabled location services and notifications.
If you have not used the LifeLine Response app, simply download it from your app store and follow the directions on the app.
