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Status Update

Published 1/22/2021, 4:54 p.m.
Revised 1/22/2021, 7:05 p.m.

Thank you for your patience. At this time, all Spring 2021 Main Campus full-semester class waitlists have been restored and waitlisting is available again.

We sent an email update to dean's offices at 3:50 p.m. today and will include a full update in next week's Registrar Network newsletter.

In this evening's email update to students (standard version; drop-if-enrolled version), we encouraged them to review their schedule in  with the following information in mind.

• Buff Portal cards: Waitlisted classes are included on students' your classes and class schedule cards. In grid view, waitlisted classes are shaded black; in list view, they’re shaded yellow and labeled "Waitlisted."

• Recently enrolled students: Some students may have gotten into the class before the waitlist cancellation error was resolved. If that happened, we did not return them to the waitlist; they are still enrolled.

• Waitlist positions: We made every effort to return students to the same waitlist position they were in on Tuesday morning. If a student believes their waitlist position is incorrect or they were incorrectly left off a waitlist, they may email registrar@colorado.edu for assistance.

• Drop if enrolled settings: Although we were able to add students back to the canceled waitlist(s), we weren’t able to automatically restore their drop if enrolled settings. Students who are still on the waitlist should follow our instructions to re-establish drop if enrolled. Students who've been enrolled since the error occurred will need to drop their backup class manually.

Original Announcement

Published 1/20/2021, 4:35 p.m.
Last revised 1/21/2021, 5:20 p.m.

Between 8 and 8:30 a.m. on Tuesday, Jan. 19, a processing error resulted in the incorrect cancellation of a large number of Spring 2021 Main Campus full-semester class waitlists. 

We apologize for this error and are working closely with our CU system and campus partners to limit its impacts. At this time:

• The Office of Information Technology has adjusted their Canvas processing to ensure affected students can continue to access their waitlisted classes' online materials.
• We have restored most of the canceled waitlists; however staff continue to work through errors that prevented some students from being re-added: unmet prerequisites, schedule conflicts and credit-load issues.
• As canceled waitlists are restored, we are making every effort to ensure students are returned to their correct waitlist position.
• We expect to restore the last of the affected waitlists by the end of the day on Friday, Jan. 22; however, it may take additional time to finish correcting all student-specific errors.

We will continue to provide updates here as we learn more.